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PRIVACY POLICY

Last Updated: March 2025

 

Mutual Empire Group ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including details related to SMS communications.

By using our website www.mutualempiregroup.com, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our website, including:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and account preferences.

  • Payment Information: Billing details and transaction history (if applicable).

  • Website Usage Data: IP address, browser type, device type, and browsing activity.

  • SMS & Communication Data: Information related to text message interactions, including message history and preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our services.

  • To process orders, payments, and transactions.

  • To send important updates, including appointment reminders, billing notifications, and promotional offers (if consent is provided).

  • To respond to inquiries and customer service requests.

  • To comply with legal obligations and prevent fraudulent activities.

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SMS Communications: If you opt-in to receive SMS messages, we may send:

  • Appointment reminders

  • Billing notifications

  • Promotions and special offers

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You can opt out of SMS communications at any time by texting STOP.

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service providers (e.g., payment processors, email/SMS service providers) to help us deliver our services.

  • Legal authorities when required by law or to protect our rights.

  • Business partners in cases where collaboration is necessary to fulfill our services (e.g., logistics providers).

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SMS Consent Policy:
"SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Your Choices & Rights

  • Opt-Out of SMS: You can opt out of SMS messages at any time by replying STOP.

  • Access & Update Information: You can request access to or updates to your personal data.

  • Data Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.

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To manage your preferences, contact us at Justin@Mutualempiregroup.com

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we encourage users to take precautions when sharing sensitive data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy regularly.

8. Contact Us

For any privacy-related questions, please contact:

📧 Email: Justin@Mutualempiregroup.com
🌐 Website: www.mutualempiregroup.com

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